PROTECT: The People System
Get your HR foundations right.
Before something goes wrong.
Most HR compliance gaps are invisible until something breaks. Missing contracts. An outdated handbook. No disciplinary process. Managers applying different rules. The Employment Rights Bill is making this more urgent, not less.
Three outcomes: Documented. Protected. Ready to scale. Lucy builds the foundations your business genuinely needs: written properly, not copy-pasted from a template site.
What happens when the foundations are missing
Most businesses only find their compliance gaps when something breaks. By that point, the cost of fixing it is far higher than the cost of building it right the first time.
No written contracts
Employing someone without a written statement is a legal risk from day one. Tribunal claims are expensive to defend. Prevention costs a fraction of that.
Outdated or non-existent handbook
A handbook written in 2019 does not cover remote working, AI use, mental health leave or the Employment Rights Bill changes coming in 2025-26. Those gaps become grievances.
Managers applying different rules
Without clear policies, managers invent their own version. Inconsistency creates resentment, discrimination risk, and the kind of tribunal claims that are hardest to defend.
No disciplinary framework
One poorly handled disciplinary can cost over £10,000 at tribunal. A documented process, followed properly, is your most reliable protection. Most businesses do not have one.
Free Starter Handbook Template
A lightweight staff handbook template that covers the essentials. Use it, adapt it, build on it. Completely free. When you are ready for the full bespoke version written by Lucy, we are here.
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PROTECT packages
Fixed scope. Clear deliverables. Done properly by Lucy.
Protect Essentials
From £495
- Employment contract template
- Offer letter template
- Basic disciplinary & grievance procedure
- Holiday & absence policy
- Implementation call
Protect Core
From £1,200
- Full employment contract suite
- Staff handbook (bespoke)
- Core policy set (12 policies)
- Manager guide & FAQ document
- Gap analysis against current docs
- 2 x review sessions
- Optional retainer: £500-£750/month
Protect Partner
£1,500-£2,500/month
- Everything in Core
- Full bespoke policy library
- Employment Rights Bill compliance review
- Manager training session
- Ongoing update retainer included
- Priority response SLA
What makes PROTECT different
- Written by Lucy: 20+ years senior HR and People leadership, not a template service
- Fully compliant with current UK employment legislation, including Employment Rights Bill changes
- Written in plain English your managers will actually read and apply
- Branded and formatted to match your business
- Delivered with clear implementation guidance: not just a document dump
- Built around your specific risks and workforce, not copied from a generic library
Not sure what your compliance exposure looks like?
Book a free HR audit with Lucy. You will leave with a clear, prioritised picture of what is missing and what to fix first.
Book a Call