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Insights

Your people function, live in your portal

Three working modules: HIRE, LEAD and PROTECT. Friction Lens role scores and market benchmarks sit alongside the documents, records, reviews, compliance and reports your team uses every day.

Your portal

Built around HIRE, LEAD & PROTECT

Your portal mirrors the way we structure your people function. Three working modules, each with its own records, workflows and reporting, plus scoring and benchmarks cutting across all of them.

HIRE

Recruit with insight, not instinct.

Every live role scored for friction before it launches, with salary benchmarks, cost models and pipeline metrics running alongside.

  • Live requisitions and candidate pipeline
  • Friction Lens score on every role before launch
  • Salary benchmarks across the market range
  • Vacancy cost calculator
  • Cost modeller for offers and scenarios
  • Hiring metrics, cycle times and feedback rates
  • Internal-role tracking vs. The People System benchmarks

LEAD

Run the people function day to day.

The tools and frameworks to build manager capability from the inside out, so your managers lead well and your people see where the business is going.

  • Documents and policies, versioned by category
  • Employee records with leave and demographics
  • Performance review cycles and templates
  • Training needs and the learning library
  • Skills matrix and capability gaps
  • Org chart with reporting lines
  • Policy acknowledgements and sign-off tracking
  • HR reports: headcount, leave, absence, demographics
  • Onboarding workflows and checklists
  • Roadmap and quarterly milestones

PROTECT

Stay compliant, stay protected.

Everything that keeps your business legally sound and your records watertight. Tracked, flagged, and never left to chance.

  • Compliance tracker with RAG status and due dates
  • Absence management with approval workflows
  • Employee document expiry alerts (30-day window)
  • HR dashboard: records, reviews, training at a glance
  • Actions from The People System, prioritised
  • Offboarding workflows and knowledge transfer
  • Live CSV exports: roles, candidates, compliance, actions
Running across everythingDashboard: live snapshot of roles, actions, compliance and scoreCalendar: company events, closures and leaveSupport: raise HR queries direct to us
Friction Lens™ Role ScoreLow Friction
28/100Senior Marketing Manager
Location18
Salary32
Skills22
Working Model15
Process35

Recommendations

Process: Consider reducing from 4 stages to 3 for this seniority level
Salary is well-positioned. No changes needed

Friction Lens for roles

Score every role
before it goes to market

Before any role goes live, Friction Lens scores it across five dimensions against live market data. You see exactly where it will struggle and what to change before you spend a single day recruiting.

Location: Is your location requirement realistic for the talent pool?
Salary: Is your compensation competitive against live market data?
Skills: Are your must-haves genuinely necessary or narrowing your pool?
Working Model: Does your office/hybrid/remote stance match candidate expectations?
Process: Is your interview process efficient enough to retain strong candidates?

Built by Tom Andrews through IvyLens Technology. Included in every HIRE engagement as standard.

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Insights and intelligence

The tools that turn your portal into decisions

Scoring, benchmarks, costing and reporting: the analytical layer that sits over every record in your portal and tells you what to do next. Friction Lens leads the way, with a stack of commercial tools alongside it.

Friction Lens Role Scores

Every role scored on five dimensions against live market data before it goes live.

Salary Benchmarks

Market compensation benchmarks across the full range by role type, location and seniority.

Vacancy Cost

Quantify the true cost of an open role: salary, productivity loss, fees, time.

Hiring Cost Modeller

Model offers, counter-offers and recruitment scenarios before you commit.

Hiring Metrics

Time-to-fill, pipeline conversion, feedback rates, friction distribution.

HR Reports

Headcount, leave, absence and demographics: exportable for board reporting.

Compliance Tracker

Every compliance item tracked against due dates, with overdue items auto-flagged.

Company People Score

Your entire people function benchmarked against your sector and size.

Company People Score

See how your people function
compares to your industry

Your People Score benchmarks your entire HR function against businesses of a similar size and sector. See where you stand today, track your improvement over time, and watch your score increase as we work with you.

Hiring efficiency, time-to-fill, and retention rates
Compliance coverage and document currency
People development maturity (training, reviews, skills)
Employee relations health (absences, turnover, engagement)

Most clients start between 30 and 50. Within 6 months of working with us, the average score reaches 75+. You can track every point of improvement directly in your portal.

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Company People ScoreManufacturing, 85 employees
72/100
Your Score72
Industry Average48
+24 pointssince starting with The People System (6 months)

Beyond the scores

Finally, a tool your team will actually use.

This isn’t a system you log into once a quarter. It’s where your managers stay on top of their team, your people find what they need, and nothing gets missed.

Learning Library12 items
FeaturedVideo

Difficult Conversations for Managers

Lucy Andrews

Onboarding Playbook

PDF · 24 pages

Shared

Performance Review Framework

Video

Active

AI at Work Policy

PDF · 8 pages

New

Learning content

Build a library your team actually uses

Upload videos, PDFs, playbooks and policies and share them with your whole team or a specific group. We keep the library stocked with practical guides on the things managers usually struggle with: performance reviews, difficult conversations, onboarding, AI at work. You add your own on top.

Upload your own content: videos, PDFs, interactive modules
A curated starter library maintained by The People System
Share with everyone or with a specific team
Track who has opened, started and completed each item
Bundle content into your engagement or sell it per seat
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Company calendar

One view of who is in, who is out, and what is coming

Annual leave, sick days, bank holidays, company-wide events and office closures all on one shared calendar. Managers plan around it, the team can see what is coming, and everything is colour-coded by type so the view stays readable.

Log annual leave, sick days, maternity, paternity and more
Bank holidays pre-loaded for your jurisdiction
Company events, all-hands and office closures
Team-wide visibility with clear colour coding
Approval workflow for leave requests
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Company CalendarApril 2026
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Annual Leave
Sick Day
Bank Holiday
Company Event

Role-Level Scoring

Every individual role gets a Friction Lens score before it goes live. Fix problems before you recruit.

Company-Wide Benchmark

Your People Score benchmarks your entire function against your industry. See exactly where you stand.

Tracked Across the Portal

Both scores move as your portal fills up with real data: roles, hires, compliance, reviews. Every improvement is visible, measurable, and yours to keep.

Ready to see your
People Score?

Book a free call. We will walk you through the portal, score one of your live roles, and show you where your people function sits against your industry.

Frequently asked questions

Manufacturing firm·Agency spend cut 44% in 8 months·
SME in Bristol·0 tribunal outcomes after full restructure·
Professional services·Time-to-hire reduced by 6 weeks·
Tech scale-up·Onboarding compliance score 100% first audit·
Healthcare provider·TUPE transfer: 0 grievances raised·
Logistics business·Agency dependency eliminated across 3 sites·
Financial services firm·Policy suite rebuilt in under 3 weeks·
Construction group·M&A people risk identified: deal restructured·
Manufacturing firm·Agency spend cut 44% in 8 months·
SME in Bristol·0 tribunal outcomes after full restructure·
Professional services·Time-to-hire reduced by 6 weeks·
Tech scale-up·Onboarding compliance score 100% first audit·
Healthcare provider·TUPE transfer: 0 grievances raised·
Logistics business·Agency dependency eliminated across 3 sites·
Financial services firm·Policy suite rebuilt in under 3 weeks·
Construction group·M&A people risk identified: deal restructured·
Book a Call